Insurance & FAQs

Insurance: 

We are able to file to many different insurance companies for either routine or medical eye care. 

We are providers for:

  • Aetna
  • America's PPO 
  • Blue Cross Blue Shield
  • Blue Plus
  • CCSTPA
  • ChampVA 
  • Cigna
  • Health Partners
  • Humana
  • LaborCare 
  • LHI 
  • Medica
  • Medicaid
  • Medicare (including all Medicare supplements)
  • Meritan Health
  • MetLife Vision
  • Preferred One
  • SCHA (South Country Health Alliance)
  • SelectCare
  • TriCare
  • Ucare
  • United HealthCare
  • VSP (Vision Service Plan)
  • Worker's Compensation 

If you have any questions about your insurance coverage please call us to speak with one of our trained staff. We do our best to check with your insurance before your exam so you know your coverage before your appointment. 

No insurance?  No problem! We offer a 25% exam discount for same day payment. 

FAQs: 

Q. Do I need to bring anything with me to my eye appointment?

A. We ask you to bring your current medical and vision insurance cards if applicable. Medical insurance can often be used if a medical problem is found during the exam.  Please bring a list of current medications including dosages. We also recommend you bring any glasses or contacts you currently use.

Q. How do I access the patient portal?

A. Click on the link at the top of this page labeled 'Patient Portal.' Your username and password were assigned to you at a previous visit to our clinic. If you don't have a username or password please contact us at (507) 345-5087 for Mankato and (507) 354-7407 for New Ulm.

Q. What can I access from the patient portal?

A. You can:

  • Register as a new patient
  • Update demographics and contact information
  • Schedule an appointment 
  • View and confirm upcoming appointments
  • View receipts and account balances
  • Check on the status of orders
  • Access health record summaries

Q. How often should I get my eyes examined?

A. Infants should have their eyes examined before the age of 1 through a completely free service called InfantSEE. Children should have their eyes checked again prior to entering kindergarten or as instructed by your optometrist. Adults should have an eye exam every one to two years or as instructed by your optometrist.

Q. Does my child still need a comprehensive eye health and vision exam if they've already had a vision screenings at their school?

A. Yes. Though vision screenings are an excellent way for the school system to pick up gross abnormalities in your child's vision, some vision problems are missed that could affect your child's ability to learn. The best way to accurately detect problems that may affect your child's visual performance is to have a comprehensive eye health and vision exam.

Q. How do I know if I need bifocals or reading glasses?

A. Bifocals and/or reading glasses are needed when you can no longer see up close comfortably, as a result of presbyopia. Presbyopia the normal loss of near focusing ability that occurs around age 40. Everyone will develop presbyopia even if they haven't had a vision problem before. Patients usually begin noticing they need brighter light is order to see at near or that their arms are "too short" when trying to read something. Other symptoms can be headaches or blurry distance vision after prolonged up-close or computer work. 

Q. If I need bifocals does that mean I can't wear contact lenses anymore?

A. No. Contact lenses offer many options to solve your visual needs. Soft multifocal disposable contacts provide more options now than ever before to help you see the way you want to see.

Q. How often should I get a new pair of glasses?

A. Many factors may influence your decision to purchase eyewear including visual changes, eyewear wear and tear, or simply wanting to update your appearance. Regular eye exams are recommended even if you don't notice a change in your vision as some eye diseases have no noticeable symptoms.


No Insurance? No Problem.

We Offer A 25% Discount With Same Day Payment Of Your Eye Exam.

Testimonials

Reviews From Our Satisfied Patients

  • Very friendly and professional. I actually look forward to the exam.

    - Gregory M.
  • Friendly, professional staff. Well kept, pleasant offices. Organized.

    - Albert F.
  • Carlson-Tillisch is always a such pleasant visit. I almost wish I need to be seen more often! Front desk staff makes checking in so easy. Staff explain the exam so it’s never uncomfortable and the physicians are wonderful! They are always so thorough and help me to fully understand my options.

    - Jessica S
  • Staff and doctors are very friendly. Up to date equipment is amazing!!

    - Cynthia H.
  • The staff was efficient and friendly. I was really happy with the examination and the consultation. I would recommend them 100%.

    - Mary W.

Contact Us

We look forward to hearing from you

Hours of Operation

Both offices will be closed Saturday, May 27th and Monday, May 29th in observance of the Memorial Holiday

Mankato Hours

Monday

7:45 am - 5:30 pm

Tuesday

7:45 am - 5:30 pm

Wednesday

9:00 am - 5:30 pm

Thursday

7:45 am - 7:00 pm

Friday

7:45 am - 5:30 pm

Saturday

8:00 am - 1:00 pm

Sunday

Closed

New Ulm Hours

Monday

8:00 am - 6:00 pm

Tuesday

8:00 am - 5:00 pm

Wednesday

9:30 am - 5:00 pm

Thursday

8:00 am - 5:00 pm

Friday

8:00 am - 5:00 pm

Saturday

Closed

Sunday

Closed

Mankato Hours

Monday
7:45 am - 5:30 pm
Tuesday
7:45 am - 5:30 pm
Wednesday
9:00 am - 5:30 pm
Thursday
7:45 am - 7:00 pm
Friday
7:45 am - 5:30 pm
Saturday
8:00 am - 1:00 pm
Sunday
Closed

New Ulm Hours

Monday
8:00 am - 6:00 pm
Tuesday
8:00 am - 5:00 pm
Wednesday
9:30 am - 5:00 pm
Thursday
8:00 am - 5:00 pm
Friday
8:00 am - 5:00 pm
Saturday
Closed
Sunday
Closed

Locations

Find us on the map.